FAQS

Payment

Payment Method

Which Currency are using in 1dollarcart?

Which payment method does 1dollarcart offer?

What is paypal?

Why is my Paypal payment rejected?

After making a payment, can I change my billing or shipping information?

Order

How to place an order

How to place an order?

Can I call 1dollartcart to place an order?

Order Tracking

How can I check the status of my order?

I noticed on the Online delivery tracking system that the delivery status as been changed to ‘Delivered’ but I have not yet received the item? What happened?

Shipping

Shipping Method

Which countries can you ship to?

What are the Supported shipping methods?

How do you ship and what is the cost?

Shipping Time

Why i have to pay extra fee for shipping company for receiving my order

What is the shipping lead time?

Why is my shipment status unchanged?

Shipping Problem

What should i do if i provided you a wrong shipping address?

Post-Purchase

Defective / Damage Item

What if i received a defective / damaged item?