To bring you the best online shopping experience, We offer safe shopping and accept payment via Paypal. All products are set in US Dollar, our system will automatically exchange your currency to make it easy for you when placing order.
PayPal is a secure and trustworthy payment processing service which allows you to shop online. PayPal can be used at 1dollarcart.com to purchase items by Credit Card (Visa, Mastercard, Discover, and American Express), Debit Card, or E-Check (i.e. using your regular Bank Account). 1dollarcart cannot see your card number as it is securely encrypted through PayPal's server. This limits the risk of unauthorized use and access.
For Paypal, please check that you have a local Paypal account when making a purchase using Paypal on our website. However please note that while most international Paypal accounts are accepted by Paypal in your purchasing countries, some accounts may be restricted depending on security verifications through Paypal.
Once you have placed an order, you should not change your billing or shipping address information. If you want to make a change, please contact our Customer Service Department at firstname.lastname@example.org as soon as possible during the order processing stage to indicate your request. If the package has not been dispatched yet, we will be able to ship to the new address. However, if the package has already been shipped, then the shipping information will not be able to be changed while the package is in transit.
You can track return status using website of the logistic provider and its tracking number which we sent to you via email. If you have further enquiries, the shipping companies will be able to provide you a more accurate and updated status of the deliveries.
In case you have misplaced the email, you can always log on to your account at 1dollarcart to review your order status and shipment details.
Please contact the shipping company directly if it happened. Just in case, we suggest you to check with your family members or other persons beforehand if they might have received the parcel on your behalf.
We are able to arrange shipment to worldwide destinations, more than 50 countries all over the world. We try our best to reach to your country as long as the receiving country does not restrict the import of the product selected and the duties/taxes (if applicable) are accepted by you.
Some countries have additional conditions of quantity, value, product type restrictions which could limit the possibility of us to accept your order placed. Please refer to your country import regulations for more information
Depending on the country, we will assign the most ideal options for that route to ensure that your order is being delivered to you in the earliest time with the most economical price. We take care to select our shipping partners based on evaluation of speed, rates, reliability, customer service etc in order to ensure the best shipping solution possible.
When your order is ready to ship, we will send it to the shipping company and they will completely handle it. Depends on each shipping company's policy or customs procedure, you might be charged extra fee for the final delivery or the import tax, probably due to your shipping address is in a remote area. In this case, please kindly pay them the required fee to receive your order.
Delivery Lead time is dependent on the shipping company and destination. Usually it takes between 1-8 working days, excluding number of days needed for custom clearance. Since country has their own local custom clearing procedure, it is difficult for us to provide an estimate time needed for custom clearance.
Your shipment may be delayed. Delivery time delays can be due to e.g. weather incidents, customs or backlogs. Please note that tracking information can be displayed after your order started being shipped.
In case of providing us an incorrect shipping address, you should contact us immediately by sending an email to email@example.com and provide us your correct address. We will check whether we can change it for you.
If your order was shipped out, we are really sorry that we are not able to change it for you nor sending you another packet without any fee.
We always try to bring the best quality product to customers. However, there are many factors that affect negatively to the quality, especially shipping factor, that make our products be defective or damaged.
If you received a defective/damaged item, please kindly contact us by sending an email to firstname.lastname@example.org, tell us about your problem and don't forget to attach photos/videos which can clearly show the problem.